Once again I need to rave about Kelly. I cannot begin to tell you how much it means to me that I can call there when I am in agony and Kelly is always able to fit me in and straighten me out. What a wonderful reflection on your business! She is truly gifted and you "did good" when you hired her - that is not to say that everyone there isn't wonderful and gifted. Between the convenience of your location, the quality of your staff and the services that you provide, I can unequivocally say that you set and adhere to the highest standards of any business that I know of. Please feel free to use me as a reference if you ever need one.
Hi again Brian,
I can honestly say that in the 8 months that I've been coming there, I have not experienced one negative thing. I know I've convinced you that I think Kelly is super special, but that really goes for everyone there. Laura is so incredibly bubbly, pleasant and knowledgeable - she even knows it's me when I call without having to tell her. Even when she is engrossed in her billing work or something on the computer, she still looks up with a big smile and devotes her full attention to you. Again, I have to say that she too is a very positive reflection on the business - I guess you could call her an "ambassador" since she is the person you speak to when you call and the first person you see when you walk in the door. The other Kelly is also wonderful and although I rarely see her, she always treats me like a familiar customer. It's so nice to be treated with respect and kindness - sadly, that's not always the case these days. I'm so impressed by your success and by the exceptional team that you have assembled - I can say that "I knew him when..." - and I have never had a problem with my shoulder since I saw you 15 years ago - you saved me from surgery.
Thanks again for everything - my back feels so much better, something I never believed could happen. I feel so lucky that I found you guys and it is just so convenient for me. I frequently try to convince people to go for p.t. and always recommend Granite State - if you ever need a testimonial from a happy customer, feel free to contact me!
Ally was great and very professional! Hope I never get hurt again but if I do I know where I will be going!
The staff here is the best. The make you feel at home and the atmosphere is very positive. They are fun and professional. I would recommend this place to anyone needing Physical Therapy. I will miss the staff there when I no longer need Physical Therapy.
It's always good to go to G.S.P.T. Upon opening the door sits Kelli, always offering a smile or lending an ear with compassion. My therapist Scott, is the best. You feel like he really cares about his patients. Warm atmosphere!!
I first went to have P.T. at another facility and did not find it to be a pleasant experience!!! At that time I found G.S.P.T. and started P.T. with Scott for a frozen shoulder. He was kind and understanding of the pain I was experiencing. He helped get me well. After rotator cuff surgery in June 2010, I asked the specialist to send me back for my PT to G.S.P.T. Once again, Scott is on a journey to help me heal.
Area's most knowledgeable PT: Brian Verville is extremely knowledgeable in all areas of PT - he is compassionate and very accomodating to patient's schedules. I would definitely recommend Granite State PT for all your PT needs.
I agree with the first post. Very knowledgable and works with your schedule. Also a great personality with everyone I saw him work with as well as myself. My experience was excellent and I would refer him to anyone. And lastly he is very generous to the community helping with sponsoring sports teams and other needs. Thank You Brian!
am definitely recommending Scott Underwood to anyone I meet needing physical therapy. He is very knowledgeable and professional. My doctor recommended him after a nasty, painful shoulder surgery back in February. I know my recovery was expedited by the great care I received at Granite State. Scott empathized with me and kept me moving. Keep your pain level in check, do the exercises, strengthen your body, cry when necessary and you will survive. I am four months post surgery and this mama PAINLESSLY hit 13 out of 15 softballs in the batting cages last night! I'M BACK!
THANK YOU SO MUCH SCOTT! YOU ARE THE BEST!